GENERAL TERMS AND CONDITIONS
1. SCOPE
The following terms and conditions apply to all orders via our online shop. Our online shop is aimed exclusively at consumers.
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed. Entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their commercial or independent professional activity.
2. CONTRACTUAL PARTNERS, CONCLUSION OF CONTRACT, CORRECTION POSSIBILITIES
The purchase contract is concluded with Kalumi GmbH.
The presentation of the products in the online shop does not represent a legally binding offer, but a non-binding online catalogue. You can put our products in the shopping cart without obligation and correct your entries at any time before sending your binding order by use the correction aids provided and explained in the ordering process . By clicking the order button, you place a binding order for the goods contained in the shopping cart. Receipt of your order will be confirmed by e-mail immediately after the order has been sent.
When the contract is concluded with us depends on the payment method you have chosen .
3. CONTRACT LANGUAGE, CONTRACT TEXT STORAGE
The languages available for the conclusion of the contract are German and English.
We save the text of the contract and send you the order data and our terms and conditions in text form. For security reasons, the text of the contract is no longer accessible via the Internet .
4. TERMS OF DELIVERY
In addition to the stated product prices, there are also shipping costs. You can find out more about the amount of the shipping costs in the offers.
We only deliver by mail. Unfortunately, it is not possible to collect the goods yourself .
We do not deliver to packing stations.
5. PAYMENT
Basically , the following payment methods are available in our shop :
- Credit card/debit card When you place your order, you enter your credit card details. After your legitimation as the legitimate cardholder, the payment transaction will be carried out automatically and your card will be debited immediately after the goods have been dispatched.
- PayPal During the ordering process you will be redirected to the website of the online provider PayPal. In order to be able to pay the invoice amount via PayPal, you must be registered there or register first, identify yourself with your access data and confirm the payment order to us. After placing the order in the shop, we ask PayPal to initiate the payment transaction. The payment transaction is carried out automatically by PayPal after the goods have been dispatched. You'll get more information during the ordering process.
- Apple Pay
- Klarna Immediately
- Giropay
6. DAMAGE IN TRANSIT
If goods are delivered with obvious transport damage , please report such errors to the deliverer as soon as possible and please contact us immediately. The omission of a complaint or contact has no consequences for your legal claims and their enforcement, in particular your warranty rights . However, they help us to be able to assert our own claims against the carrier or the transport insurance company .
7. WARRANTY AND GUARANTEES
The statutory right to liability for defects applies . Information on any additional guarantees that may apply and their exact conditions can be found with the product and on special information pages in the online shop.
Customer service: You can reach our customer service for questions , complaints and complaints on weekdays by email at hello@kalumi.shop
8. DISPUTE RESOLUTION
The European Commission provides a platform for online dispute resolution (OS) that you here find. We are neither obliged nor willing to participate in a dispute settlement procedure before a consumer arbitration board.
