Right of withdrawal

Cancellation policy for consumers 


You have the right to cancel this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods.


In order to exercise your right of withdrawal , you must contact us Kalumi GmbH, Parkallee 34, 28209 Bremen, email: hello@kalumi.shop , Tel.: 017670386975 by means of a clear declaration of your decision to withdraw from this contract , inform. 

To meet the cancellation deadline, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period expires .


Consequences of revocation

If you cancel this contract, we will refund to you all payments we have received from you, including delivery costs (except for any additional costs arising from you choosing a method of delivery other than that offered by us, g have chosen the cheapest standard delivery ), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract .


For this repayment we will use the same payment method that you used for the original transaction , unless something else has been expressly agreed with you. In no case will you be charged any fees for this repayment .

We may refuse repayment until we have received the goods back or until you have provided evidence that you have returned the goods , whichever is the earliest .


You must return or hand over the goods to us without delay and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract . The deadline is met if you send the goods before the fourteen day period has expired.


You only have to pay for any loss in value of the goods if this loss in value is due to the handling of the goods that is not necessary to establish the nature, properties and functionality of the goods .

You bear the direct costs of returning the goods.